Policies

 SHIPPING POLICY

Please allow 4-6 weeks for large quantity orders to ship. If you are needing your product sooner please contact us directly to ensure our production schedule can accommodate.
763-614-8841 Melissa

If you have any shipping questions or special shipping circumstances/upgrades please contact us before purchasing.

*** WHERE WE SHIP ***
We ship within the United States only. Many of our products ship for free in the lower 48 states.

*** SHIPPING ***
We ship UPS Ground, Fedex Home Delivery and a variety of Freight carriers
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local carrier. 

Please note we do not ship with a signature required delivery unless requested by the purchaser. Therefore you are responsible for receiving your delivery or making arrangements for the delivery.

Tracking and carrier information are provided when the order ships.

 

REFUND/RETURN POLICY

If you’re not satisfied with an item that you purchased from JNM Rustic Designs you can initiate a return within 30 days after delivery for a refund, as long as the item is in its original condition and packaging. Items that have been used or modified in any way may not be returned. 

You will be responsible for the return shipping costs (even if you use a return shipping label provided by JNM Rustic Designs), except in instances where the item arrived damaged or defective. Note all returns must be made within 30 days of delivery in new condition and packaged in the original packaging.

ORDER CANCELLATION POLICY

Order cancellations are accepted within 30 minutes after placing an order.

PRIVACY POLICY

JNM Rustic Designs collects private information such as Name, Address, Phone Number etc.. for order fulfillment ONLY. We do not keep, sell or use in anyway without your (the clients) direct written consent any private or personal contact information provided. Shopify or Paypal processes all credit transactions.